For your Week 2 Project, you are required to create a dashboard for a strategic business unit that could be ER, surgical unit, ICU, medical practice, and so on. You can find the information regarding Balanced Scorecard on page 195 and on of your required textbook. Indeed, the information in Chapter 9 Measuring Process and System Performance could help you complete your W2 Project properly. I am also providing a short video as the supplemental material.
The Balanced Scorecard – Harvard Business Review
Finally I wish to remind you of addressing the following question in a separate paragraph.
- Explain how the performance measures may change if the Week of analysis is the organization as a whole and not the specific operating Week.